Privacy Policy
Last updated: February 2026
Albanian Truffle ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website albaniantruffle.com.
1. Information We Collect
We collect information you provide directly to us, such as when you: • Place an order via WhatsApp or contact form (name, email, phone, shipping address) • Contact us through our contact form (name, email, message) We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and browsing behavior through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to: • Process and fulfill your orders • Send you order confirmations and shipping updates • Respond to your inquiries and customer service requests • Improve our website and customer experience • Comply with legal obligations
3. Cookies and Tracking
We use cookies and similar tracking technologies to collect usage data and improve your experience. These include essential cookies for site functionality, analytics cookies (Google Analytics) to understand how visitors use our site, and preference cookies to remember your settings. You can manage your cookie preferences through our cookie consent banner. For more details, please see our Cookie Policy.
4. Third-Party Services
We may share your information with trusted third parties who assist us in operating our website and conducting our business: • Shipping carriers (for order delivery) • Google Analytics (for website analytics) • Email service providers (for contact form and order communications) These parties are obligated to keep your data confidential and use it only for the purposes we specify.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Order data is retained for 7 years for tax and legal compliance. Contact form data is retained for 2 years.
6. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the following rights: • Right of access — request a copy of your personal data • Right to rectification — request correction of inaccurate data • Right to erasure — request deletion of your personal data • Right to restrict processing — request limitation on how we use your data • Right to data portability — receive your data in a machine-readable format • Right to object — object to processing of your personal data • Right to withdraw consent — withdraw your consent at any time To exercise any of these rights, please contact us at albaniantruffle@gmail.com.
7. Children's Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
8. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on our website with an updated effective date.
Questions About Your Privacy?
If you have any questions about this privacy policy or wish to exercise your data rights, please contact us at albaniantruffle@gmail.com.